How SAP Software Management Improves IT Service Delivery
The incident is already open when someone asks the question nobody wants to answer. “What changed in SAP production?” You visit the transport history. Then monitoring alerts. That is followed by recent configuration changes. Afterwards, an interface log. Users are waiting, the service desk is escalating, and the business process is already impacted. This is […]
SAP Solution Lifecycle Management: From Faster Deployment to Reliable Maintenance
SAP Solution Lifecycle Management is most aptly defined as the art of implementing and deploying an SAP solution, operating the solution, changing the solution, monitoring the solution, and maintaining the solution. The traditional solutions had a high number of isolated tools and handoffs, while the new SAP Application Lifecycle Management (ALM) solutions increasingly bridge the […]